House rules
To make your own stay and the stay for other guests ESTonishing, we ask you to follow the rules below:
– In order to get your digital room key we ask you to fill in the online check-in form. This is important due to the local tourism law.
– You can check-in after 4 p.m. and our check-out time is 11 a.m.
– No smoking in the apartments please (the fine is 350 euros to deep clean the linen, upholstery, carpeting, etc.).
– There are several emergency stairwells on each floor. Follow the exit signs near your room to find the closest stairwell.
– Your ESTonishing Stay apartment will be clean upon your arrival. We do not offer daily housekeeping, so how clean it stays is completely up to you. But we are happy to help you with it for an extra fee if needed. Just contact us and we will arrange it.
– Please treat this apartment like your own home, and it would be lovely if you could do the dishes before you leave.
– Only take pictures and memories with you. Should you break anything or really mess something up, we have the right to charge you an additional fee, but we’d really rather not. And, we are sure you’d rather not, either! The additional charge for it can be 50-2500 euros depending on the damage.
– Noise should be at an acceptable level. Quiet hours begin at 10 p.m., nightly.
– Pets are only allowed in specific pet-friendly rooms.
Safety and Hygiene
Due to the COVID-19 virus, we pay extra attention to hygiene and safety. It is of the upmost importance to us that our visitors and employees stay healthy. We do our best to ensure our visitors` have a pleasant and safe stay.
Therefore, we ask you to:
- Keep at least a 2-metre distance from other travellers.
- Wash and disinfect your hands thoroughly.
- Wear a protective mask for the entire visit if you are 12 years old or older if mandatory.
We will do our part:
- We regularly disinfect and wet clean the most touched surfaces (restrooms, countertops, remote controls, handles, buttons, etc).
- We have installed special stations in the hallwyas with hand disinfectant.
- We have hand disinfectant in every apartment.
- Employees are equipped with special cleaning kits.
We wish you a safe visit!